Shipping policy

Shipping & Delivery

Free Shipping

Orders over $75 ship free! Because your pets already have expensive taste.

Order Processing

Orders are typically processed within 2–5 business days after purchase. Processing times may be longer during peak seasons - good things take time, and your custom item is being made just for you.

Shipping & Delivery

Once your order ships, delivery typically takes 3–7 business days depending on your location and the shipping method you selected at checkout.

Track Your Order

You'll receive tracking information via email once your order ships - so you can watch your package move with more focus than your dog watching the mailman.

Secure Checkout

All payments are processed through a secure and encrypted checkout system. Your info is safer than a treat hidden in a Kong toy.

Delivery times are estimates and may be affected by carrier delays, weather, or other factors beyond our control (much like your pet's zoomies).